--- title: "Trust & Safety" description: "How PostQueen treats AI drafts, rate limits, spam and account termination. Humans review and schedule. Official platform APIs. Forceplay OÜ, Estonia." canonical_url: "https://postqueen.ai/trust" markdown_url: "https://postqueen.ai/trust.md" last_updated: "2026-10-22" llms_txt: "https://postqueen.ai/llms.txt" --- # Trust and safety. - [Privacy policy](https://postqueen.ai/privacy-policy) - [Terms of service](https://postqueen.ai/terms-of-service) - [Cookie policy](https://postqueen.ai/cookie-policy) - [Trust and safety](https://postqueen.ai/trust) - [Delete my account](https://postqueen.ai/delete-my-account) - [Data processing](https://postqueen.ai/dpa) Legal - [Privacy policy](https://postqueen.ai/privacy-policy) - [Terms of service](https://postqueen.ai/terms-of-service) - [Cookie policy](https://postqueen.ai/cookie-policy) - [Trust and safety](https://postqueen.ai/trust) - [Delete my account](https://postqueen.ai/delete-my-account) - [Data processing](https://postqueen.ai/dpa) 1. [What PostQueen is](https://postqueen.ai/trust#what-postqueen-is) 2. [AI drafts and automatic publishing](https://postqueen.ai/trust#ai-drafts-and-automatic-publishing) 3. [How channels connect](https://postqueen.ai/trust#how-channels-connect) 4. [Rate limits](https://postqueen.ai/trust#rate-limits) 5. [Prohibited use](https://postqueen.ai/trust#prohibited-use) 6. [Suspension and termination](https://postqueen.ai/trust#suspension-and-termination) 7. [Reporting](https://postqueen.ai/trust#reporting) 8. [Contact](https://postqueen.ai/trust#contact) Last updated October 22, 2026 1. [What PostQueen is](https://postqueen.ai/trust#what-postqueen-is) 2. [AI drafts and automatic publishing](https://postqueen.ai/trust#ai-drafts-and-automatic-publishing) 3. [How channels connect](https://postqueen.ai/trust#how-channels-connect) 4. [Rate limits](https://postqueen.ai/trust#rate-limits) 5. [Prohibited use](https://postqueen.ai/trust#prohibited-use) 6. [Suspension and termination](https://postqueen.ai/trust#suspension-and-termination) 7. [Reporting](https://postqueen.ai/trust#reporting) 8. [Contact](https://postqueen.ai/trust#contact) PostQueen is a social media scheduler operated by Forceplay OÜ. This page states how we expect the product to be used, what is forbidden, and what happens when those rules are broken. It sits alongside our [Terms of Service](https://postqueen.ai/terms-of-service) and [Privacy Policy](https://postqueen.ai/privacy-policy). ## What PostQueen is PostQueen is a social media scheduler. You connect social accounts, prepare posts, put them on a calendar and publish them at the times you choose. Most networks publish through their official API; Skool, which has none, connects through the PostQueen browser extension. ## AI drafts and automatic publishing The product can suggest captions, images or other draft material. Those suggestions are drafts: you review them and choose whether to schedule them. If you turn on Auto Post with AI writing and automatic publishing, or let an assistant or a script schedule through the API or the MCP server, posts can go out without anyone reviewing them first. Either way, you remain responsible for the content that is published from your account. The service does not add a separate technical approval gate on top of scheduling. A scheduled post publishes at its time unless you edit it, move it or pull it back to draft first. ## How channels connect Most channels connect through the network’s own sign-in and publish through its official API. Some connect with an app password, a bot token or a key instead, and Skool, which has no public API, connects through our browser extension with your own Skool session. You must follow the terms of every network you connect, which section 11 of the [Terms of Service](https://postqueen.ai/terms-of-service) links, together with each network’s policies on spam, authenticity and automation. ## Rate limits Your plan limits how many channels you may connect. Platform APIs apply their own rate limits and quotas. Using PostQueen to evade those limits, to multiply traffic beyond what the platforms allow, or to run bulk unsolicited posting is forbidden. ## Prohibited use You may not use PostQueen for bulk spam, platform manipulation, inauthentic engagement, bot farms, credential stuffing, scraping that the platforms forbid, or any attempt to bypass security, quotas or enforcement. You may not instruct an assistant or script to do any of those things through our API or dashboard. ## Suspension and termination We may suspend or permanently terminate an account that breaches these rules, our Terms of Service, or a connected platform’s terms. We may also suspend access where a platform revokes API access or requires us to stop a use. Unless the law forbids it, we tell the account owner by email what we did, why, and how to challenge it, and a person reviews every challenge sent to [support@postqueen.ai](mailto:support@postqueen.ai). ## Reporting To report abuse of PostQueen or content you believe is illegal, for example in a public preview link, email [support@postqueen.ai](mailto:support@postqueen.ai) with the link, why you believe it breaks the law or these rules, and your name and email address (not needed if the report concerns child sexual abuse material). A person reviews every report, confirms receipt and tells you the outcome. Section 15 of the Terms of Service describes the full notice process under the EU Digital Services Act. ## Contact Trust and safety reports, notices about illegal content and requests from authorities: [support@postqueen.ai](mailto:support@postqueen.ai). This is our single point of contact under the EU Digital Services Act. Related documents: [Terms of Service](https://postqueen.ai/terms-of-service), [Privacy Policy](https://postqueen.ai/privacy-policy), [Cookie Policy](https://postqueen.ai/cookie-policy) and [Delete My Account](https://postqueen.ai/delete-my-account).